IT Service
Facilities

Home Facilities IT Service

Description

 This Service is organized into three Areas, with the following responsibilities:

 



COMMUNICATIONS AREA

 

Person in charge: José M. Angulo Zapatero - jose

Communications and Network Electronics

  • Wide Area: Internet gateway (Cisco-IOS) programming. Remote control of the radiolink & Cisco router wide-area electronics. Serving the whole CSIC campus at UCM (CIB, networks /21 and /27; CENIM, network /23; IF, network /24; INB, network /26).
  • Local Area: Networks /21 and /27. Electronics remote control operation. Network operation management & programming. Management console maintenance.

Security

  • Border security: Firewall/IDS programming & management. Definition and implementation of detection policies and filters. Remote control of both hosts. Detailed traffic statistics. Serving the whole CSIC campus at the UCM.

     

  • Intranet security: Design and implementation of the inner security console. Remote control of its operation. Reports on scanning for security holes and forbidden actions. Authorized hosts park control by means of automatic, permanent network checkings.

Server Management

  • Electronic Mail: Installation, configuration & management. Specification of working policies. More than 560 mail accounts, 21 mailing lists with a web interface for the end users. Anti-virus, anti-spam. Remote control of operation, performance, user accounting and security issues. 3 MTAs, 2 MDAs, 1 control and logs server.
  • DHCP: Configuration server. Installation, configuration & management. Remote control operation. The system is made of two servers, the second one for online backup tasks and both automatically serving the same configurations. High availability.
  • DNS: Internet domain-name server. Installation, configuration & management. Remote control operation. Primary and slave servers integrating automatic control of each other´s operation. Domain hosting & management (cib.csic.es, sebc.es, semicro.es). High availability.
  • WINS: NetBios name-server. Installation, configuration & management.
  • WAN gateway to access intranet e-mail: Installation, configuration & management. Remote control operation. Access through secure web and ssh tunnels.
  • Fileserver http of Internet area. Installation, configuration & management. Antivirus. Access through secure web.
  • NTP: Installation, configuration & management. E-mail timestamps, time synchronization for server logs and other hosts.
  • Web hosting: Installation, configuration & initial boot (sebc, sebiot, akudb, cromosomas, decarboxylate, gendisrupt, lignin, penalva, biblioteca, informática, nose).
  • Webserver of temp files: Installation, configuration & management. Antivirus, automatic clean of old files. For interchange of big files.
  • Norman: Network antivirus. Installation, configuration & management.
  • OLD SAICI: Administrative network server. Installation & configuration. Hosting & remote control operation. Server management. Support to the administrative network users.
  • Library: Installation & configuration. Hosting & remote control operation. Server management. Support to the library staff.

Other prerogatives

  • Development of technical specifications for WAN communications, LAN infrastructure and electronics, border and intranet security, and information systems. Tracking of the implementation of scheduled projects.
  • Studies for the implementation of new services and improvement of the existing ones.


NETWORK USER SUPPORT AREA

Person in charge: Ramón M. Toro - informatica

Network User Support

  • Host integration: Support to Windows, Macintosh, Linux, Irix, Solaris and JetDirect-based systems, lab equipment, and user switches. Lesser equipment installation. About 700 hosts.
  • Networking Software: Installation & configuration of network services and apps.
  • Network troubleshooting: Networking software and diagnosis in faults of network equipment.

Other prerogatives

  • Communications Area backup.
  • Support to the administrative network user terminals.

     



SOFTWARE SUPPORT AREA

 

Software Support for users

  • Installation & maintenance of general purpose and specialized CIB/CSIC-licensed microcomputing software.
  • Maintenance of an user-available, CSIC-licensed microcomputing software library.
  • Design an implementation of backup strategies fulfilling the specific needs of research groups and services.
  • Maintenance and support to the users of the computers associated to the Bioinformatic facilities (room #S17): Fuji FLA-3000 imager (phosphorimager for fluorescence and radiactive samples analysis and quantification), BioRad GS-800 densitometer (gel 1-D/2-D analysis and quantification) and high-resolution scanner.

Server management [Person in charge: M. García - Bioinformatics Service]

  • Webmaster: Server administrator. CMS user-administrator support. Management of scientific information supplied by the research teams as well as by Facilities.
  • Back-up Web server: Management and configuration.
  • Intranet CIB: Server Administrator and Content Provider of Web services.


Instructions and service requests

Before supporting, users must fill an on-line Service order. Click on Area thought to be closer to your request:

 

 

 

 

 

Moreover, you can get the order form at http://informatica.cib.csic.es/. A hard copy of the filled order will be deliver at the mailbox #44.

 

punto_C1C1C1.gif, 0 kB
How to find us

© CIB Centro de Investigaciones Biológicas
Ramiro de Maeztu 9, 28040 Madrid

Telephone +34 91 837 31 12 | Fax +34 91 536 04 32

Ministerio de educación y ciencia